Roadside Assistance
Available 24 hours a day, 7 days a week
As a valued Kia owner, you have access to our Extra Care Roadside Assistance Program from anywhere in Canada or the continental United States by dialing:
1-866-444-KIA1 (5421)
Kia Motors America Customer Experience
1-800-333-4KIA (4542)
For Roadside Assistance in the US, press 1
Our Extra Care Roadside Assistance Program coverage includes:
- 5-year/100,000 km - Worry-free comprehensive warranty covering virtually the entire vehicle.*
- 5-year/100,000 km - Powertrain Warranty covering the engine, transmission, axles, differentials and driveshafts.*
- 1-year/20,000 km - First-year adjustments covering consumable items such as bulbs, wiper blades, fuses, brake pads, etc.*
- 8-year/130,000 km - Major Emission Components that guarantee that the car will conform with government emission regulations.*
- 5 year/ unlimited mileage - Roadside Assistance covers you in case of mechanical breakdown
- 8-year / 150,000 kms Hybrid, Plug-In Hybrid, Electric Vehicle (EV) Components
Kias Roadside Assistance claim reimbursement requests should be submitted to the following address:
Kia Roadside Assistance
Attention: Claims Department
P.O. Box 190
Richmond Hill, ON
L4B 4R5
For any further information regarding our Roadside Assistance program, please contact our Customer Experience Department toll free at 1-877-542-2886 or visit our Contact Kia webpage.
